Services
Spare Parts
Spare parts department offers different and significant services like:
Collecting and analysing customer requirements
Analysing technical aspects of the request
Formulating offer
Coordinating the prompt order fulfilment, from the confirmation to the delivery (Intra and Extra CEE)
Full package spare parts
Pre&After sales Assistance/Service
Pre-after sales department ensures the best assistance and support to every single customer, providing with the best solution for plants:
Scheduled inspections of the facilities from our technicians
Evaluation of the wear condition of the customers’ machines
Maintenance and fine-tuning plan
Reduction of the downtime of the facilities in case of malfunctioning
Prompt and efficient solutions in order to satisfy the customers’ needs
Support in evaluating modernization opportunities of the plants
Training of local staff to ensure that the equipment will yield the best production performance