Services

Spare Parts

Spare parts department offers different and significant services like:

N

Collecting and analysing customer requirements

N

Analysing technical aspects of the request

N

Formulating offer

N

Coordinating the prompt order fulfilment, from the confirmation to the delivery (Intra and Extra CEE)

N

Full package spare parts

Pre&After sales Assistance/Service

Pre-after sales department ensures the best assistance and support to every single customer, providing with the best solution for plants:

N

Scheduled inspections of the facilities from our technicians

N

Evaluation of the wear condition of the customers’ machines

N

Maintenance and fine-tuning plan

N

Reduction of the downtime of the facilities in case of malfunctioning

N

Prompt and efficient solutions in order to satisfy the customers’ needs

N

Support in evaluating modernization opportunities of the plants

N

Training of local staff to ensure that the equipment will yield the best production performance